Honesty truly is the best policy when building a strong and respected customer service foundation for any company. “I’ve found that customers really respect our level of honesty. If we provide them with reliable and usable information on a product or delivery time —...
By this time you’ve formulated the questions you need to be asking in order to decide if a manufacturing partner makes sense for your company. This may have led you down the path toward a decision to outsource. Now, you might be feeling the sting of the difficulties...
After quite a few years in the retail business, Katie Slabinski found herself transferring her skill set to the manufacturing world. That skill set included merchandising, staff management, training, customer service and operations. “In retail everything you do is...
At ALTEX we spend considerable time getting to know our prospects in order to understand your specific challenges and then design solutions that demonstrate how we can be of service in your search for the right manufacturing partner. If you are just beginning your...
Curious about outsourcing? Not exactly sure if it’s the right thing for your company? The potential to impact your company’s long-term success is so great through outsourcing that we’ve outlined the benefits and potential advantages of working with a contract...
ALTEX was a proud community partner participant in the recent Supplier Expo in Nogales, Mexico. The expo was a great opportunity for corporate leaders to identify and learn about manufacturing suppliers of parts and services focused on quality products and improved...
Groover’s varied work background and his self-described, unorthodox path to education are integral pieces of life experiences that make him who he is today and have made him an important piece in ALTEX’s overall philosophy of providing knowledgeable customer service...
Chris Gates has worn a few hats during his 15 years with ALTEX — but that’s a good thing according to Gates. When he first began looking for a job after graduating from Rose-Hulman Institute of Technology with a degree in mechanical engineering in 1998, he knew he...
